These days, my Applied AI work is internal. I lead AI Lab at Automattic, where we build internal tools and explore new tools and workflows to help people across the company put AI to work. The team also runs our AI Enablement programs and supports AI access and adoption.

A lot of it is an MCP server built around pluggable providers. Each one connects a different internal source (internal tools, dashboards, and more) and surfaces its capabilities through progressive disclosure, the same idea behind Agent Skills: the metadata loads up front, the details only when a task needs them.

Earlier, Applied AI meant building AI features into WordPress.com and WooCommerce, alongside the WordPress AI and Abilities teams bringing AI to WordPress Core.